Mastel Linen Sees Measurable Impact with Norchem UltraPure

March 31, 2026

Rising utility costs and the growing demand for sustainable operations continue to challenge textile service facilities across the industry. For Mastel Linen Inc., investing in advanced water technology has helped address both priorities at once.

After installing the Norchem UltraPure Water System, Mastel Linen began seeing improvements across multiple areas of their operation, from water recovery to daily efficiency.

As Mike Epple, Director of Operations at Mastel Linen Inc., explains:

“The Norchem UltraPure System has been a significant addition to our facility. With the continued rising costs of utilities, the UltraPure has been a game changer. We've experienced lower operating costs not just in water usage but in natural gas as well.”

One of the most immediate impacts has been the facility’s ability to recover and reuse water throughout daily production.

“We have experienced around 70%+ recycled water through the operation daily.”

Beyond reducing water consumption, the system has supported operational consistency and improved performance throughout the wash process.

“Utility costs have improved, efficiency in the tunnel washers and wash alley and very consistent quality products being produced daily.”

For Mastel Linen, the benefits extend beyond internal operations. The improvements also support the company’s broader sustainability initiatives and create value for their customers.

“The system also helps serve two fold; one, as an eco sustainability initiative we share with our customers, and second, allows for continued cost savings that are ultimately pasted onto the customer.”

Equally important has been the partnership and ongoing support provided by the Norchem team.

“Customer Service and Sales have been top notch. Whenever we reach out, NORCHEM's team is always there to either answer the call/email with a detailed repsonse. Great company!”

By combining advanced water technology with responsive service and technical expertise, Norchem continues to help operations like Mastel Linen reduce costs, improve efficiency, and strengthen their long-term sustainability initiatives.

Looking to improve wash quality, reduce operating costs, and ensure consistent system performance? Reach out to Norchem to learn how our engineered solutions can support your operation.