Leo Gastelum 2021 TRSA Service Award Recipient
October 22, 2021
“I’m passionate about my customers, and I’m passionate about my work.” - Leonardo Gastelum
On October 20, 2021, The Textile Rental Services Association members awarded the 2021 Above & Beyond Service Award to Leonardo Gastelum. The Above and Beyond Service Award honors exceptional attention to customer needs, setting a high standard for others to follow.
Having Leo Gastelum as our National Account Manager is a game changer for how we do our business. Customer care is critical to our success and, in addition to our innovative technologies, our service commitment is what sets us apart from the rest.
No matter the issue, no matter the time of day, Leo gives his customer all his undivided attention with 24/7 support. He shows up every day with determined focus and a compassionate heart.
Leo receiving the 2021 Above & Beyond Service Award is no surprise to us here at Norchem. It is just one of his many well-deserved successes and we are beyond proud to have someone like Leo on the team contributing daily to our success
“Everyone in laundry is so great to me and my communication and response time matches that, I respond within minutes. Whether I’m in China, Florida, California… I always make myself available to my customers.”
This recognition is a testament to Leo’s determined focus and a compassionate heart. The dedication to his work, customers, and Norchem is not only rare to find, but it is truly valued.