service technician looking at a boiler for chemical solutions

Our service representatives are available 24/7 to protect our partnership by bringing you the following:

  • Routine monthly service visits and detailed service reports
  • Review of your wash floor operations
  • Review of product quality
  • Chemical inventory and costs
  • Microbiological Testing
  • Inventory control
  • Recommendations for cost saving opportunities
  • Repairs and maintenance to Norchem equipment
  • Troubleshooting assistance on all facets of production

Our knowledgeable technical support staff are trained to help you with the following:

  • Remote access to Norchem system’s diagnostics
  • Product testing for whiteness, color retention, tensile strength, and other criteria performed as necessary upon request
  • On-going review of chemical and utility consumption
  • Comprehensive training programs for operators

Our priority is your safety, which is why we employ the most advanced systems and protocols to minimize risk in your facility.

  • Eliminate hazards associated with day tanks
  • Minimize storage of corrosives through secure onsite blending
  • Stainless steel piping installations minimize leak risks and end hose replacements

Our quality control programs start with us and end with you. To ensure a consistent result we incorporate the following as part of our commitment to you:

  • Calibration testing and adjustments
  • Physical inventory control
  • Monitor and document chemical concentrations in washers
  • Norchem equipment audit
  • Production equipment audit
  • Product quality audit

For more information about this product, feel free to Contact Us.